Customer service is an integral part of any business in any industry, and that’s a fact. No matter what your business is, you’re extremely likely to come across the opportunity to interact with a possible customer, which is why your business’ customer service should always be at the top of its game. This is also important because the modern customer now heavily bases their busying decision with the experience they have with the company – in other words, how they were received by the company through their customer service.
But seeing as your employees are also just human and can be prone to off-days, maintaining a “service with a smile” can be tedious for them, especially if their work is stressful and has to be endured for the whole day. It can be hard for them to deal with customers during an unpleasant day.
Fortunately, you can avert this situation and keep your employees (and customers!) happy with the Fish! Philosophy. To learn more about it, check out this infographic by Sparkle Training AU.