Top 10 VoIP Trends to Watch in 2020

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Voice over Internet Protocol (VoIP) has become the standard infrastructure for business communications systems in recent years. Here are some important trends related to business VoIP heading into 2020 and beyond.
1. Unified Communications as a Service (UCaaS)
2. Artificial Intelligence (AI) for VoIP
3. 5G
4. Cloud Telephony
5. Increasing Mobility
6. Security and Compliance
7. Video Chat Services
8. VoIP and WebRTC
9. Internet of Things (IoT) and VoIP
10 Blockchain

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