Increase your contact center motivation levels and performance using Gamification. Industry insights show us that staff engagement is a genuine problem. A challenge with real costs associated to it. The bright side is the fact…
Daily Archives For Monday, March 11, 2019
Archiving WhatsApp Messages for Trial and Legal Matters
Mobile messaging is a fact of life in most businesses across the industry spectrum nowadays. Considering the fact that most employees own a smartphone and have more than just one chat app installed on their…
